Terms of service

Last updated: November 8, 2026

These terms govern your use of tannerandwright.com and anything you buy or book through it. The site is operated by Tanner & Wright of Carlsbad, California, United States ("Tanner & Wright", "we", "us"). By using the site or making a purchase, you agree to these terms. If you don't agree, please don't use the site.

1. Who can use the site

You must be at least 18, or the age of majority where you live, to make a purchase or book a service. If you buy on behalf of a business, you confirm you're authorized to bind that business to these terms.

2. Products and services

We sell digital products (templates, spreadsheets, guides, prompt packs, Brand Boxes and kits) and offer services, including calls, sourcing engagements and operating support. We try to describe everything accurately, but we don't promise that every description, image or price is free of errors. We may correct errors, change products or prices, or stop offering something at any time. A price change won't affect an order we've already accepted.

3. Orders and payment

Prices are in US dollars unless shown otherwise. Payment is processed securely by Shopify and its payment partners; we don't see or store your full card details. We may refuse or cancel an order if we suspect fraud or an error, and will refund you in full if we do. Taxes are added where required.

4. Your license to use our digital products

When you buy a digital product, we grant you a non-exclusive, non-transferable license to use it for your own business or your employer's business, including editing it for your own use. You may not:

• resell, share, sublicense or give away the files, whether original or edited;
• publish them, or substantial parts of them, as your own templates or products; or
• upload them to marketplaces, file-sharing sites or shared drives open to people outside your business.

For use across several companies, such as by an agency or consultant, contact us about a multi-business license. All content on the site and in our products remains the property of Tanner & Wright or its licensors.

5. Services, calls and engagements

Calls are booked through our scheduling provider and are subject to the cancellation terms in our Refund Policy. Sourcing engagements, fractional or executive work and partnerships are governed by a separate written proposal or agreement. If that agreement conflicts with these terms, the agreement controls for that engagement.

6. Supplier information and introductions

Our Factory Finder, supplier counts and "Brand-Proven" label are based on public US import records and our own research. "Brand-Proven" means records show a supplier has shipped to established brands. It is not an endorsement by those brands, and not a guarantee of a supplier's quality, capacity, pricing, compliance or conduct. "Golden Sample Verified" means our team has contacted the supplier and confirmed the details we list at the time we checked them.

You are responsible for your own due diligence, contracts, product testing, safety and regulatory compliance, and for your dealings with any supplier. Where we introduce you to a supplier or manage an order, we may receive a commission or fee from that supplier. We will tell you in writing before you place an order when that applies.

7. No professional advice and no guaranteed results

Our products, articles and calls share practical experience and are for general information. They are not legal, tax, accounting, financial, customs or investment advice. Speak to a qualified professional about your situation. We don't promise any particular sales, profit, cost or business outcome. Figures on the site that describe our operators' past experience describe their careers, not results you should expect.

8. Third-party services

The site uses third-party tools such as Shopify for checkout, Tally for forms and Calendly for booking. Your use of those tools is also subject to their own terms and privacy policies, and we aren't responsible for them.

9. Things you agree not to do

You agree not to misuse the site. That includes copying or scraping it at scale, interfering with its security or operation, using it for anything unlawful, or submitting false information.

10. Ideas you submit

When you submit an idea or information through our intake form, you keep ownership of it. We'll use it only to review your request, respond and provide our services, and we'll treat what you share as confidential. Please don't send anything you aren't allowed to share. Because we review many ideas, we can't guarantee that we aren't already working on, or won't independently develop, something similar.

11. Disclaimer

To the fullest extent allowed by law, the site, products and services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

12. Limitation of liability

To the fullest extent allowed by law, Tanner & Wright and its owners, operators and contractors won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities, arising from your use of the site, products or services. Our total liability for any claim is limited to the amount you paid us for the product or service the claim relates to in the 12 months before the claim. Some places don't allow these limits, so they may not all apply to you.

13. Indemnity

You agree to cover our reasonable costs, including legal fees, if a third party brings a claim against us because you breached these terms or misused our products.

14. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be heard in the state or federal courts located in San Diego County, California, unless the law where you live gives you the right to bring it elsewhere.

15. Changes to these terms

We may update these terms from time to time. The version posted on this page, with its "last updated" date, applies to your use of the site from that date. Orders already placed are governed by the terms in force when you placed them.

16. Contact

Questions about these terms: contact@tannerandwright.com.