{"product_id":"customer-service-ai-playbook","title":"Customer Service AI Playbook","description":"\u003cp\u003e\u003cstrong\u003eCustomers don't mind AI. They mind being stuck.\u003c\/strong\u003e This playbook makes your service faster and more consistent without turning it into a frustrating bot loop.\u003c\/p\u003e\n\u003ch3\u003eWhat's inside\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHow to build an answer bank from three months of real customer questions\u003c\/li\u003e\n\u003cli\u003eA service voice guide with clear escalation rules\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLevel 1:\u003c\/strong\u003e AI drafts, you send, with prompts for upset customers, out-of-policy requests and negative reviews\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLevel 2:\u003c\/strong\u003e an AI-built help center and saved replies\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLevel 3:\u003c\/strong\u003e a safe checklist and rollout plan for AI chat on your website\u003c\/li\u003e\n\u003cli\u003eA tracker for response time, volume and hours saved\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy it works\u003c\/h3\u003e\n\u003cp\u003eEvery \"[NEEDS POLICY]\" the AI flags shows you a gap where customers were getting inconsistent answers. You fix the system, not just the reply.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFormat: PDF plus editable Word file. 4 pages.\u003c\/em\u003e\u003c\/p\u003e","brand":"Tanner \u0026 Wright","offers":[{"title":"Default Title","offer_id":50919229030498,"sku":"TW-A-SERVICE","price":49.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0669\/1569\/6738\/files\/customer-service-ai-playbook.png?v=1794197938","url":"https:\/\/tannerandwright.com\/products\/customer-service-ai-playbook","provider":"Tanner \u0026 Wright","version":"1.0","type":"link"}